My initial experience with this product was poor, as editorialized below. However, within a day of posting this review I received an email from Ring customer support. The service representative, Ryan (great guy!) walked me through some steps to see if we could get these lights to reboot and do what they were supposed to do, but after doing everything we could, the lights just didn't want to cooperate.
Ryan then sent me two brand new lights, and they both work BEAUTIFULLY! They have been holding their charge for over a week now, recharging via solar during the day. They are very bright at night and do a great job of illuminating the area where I placed them. Best of all is the customer service I received from Ring. As I said, Ryan was absolutely great and did everything he could to resolve my issue. Add to that, I received another email from Alexis to follow up while Ryan was out. Great tag team work there!
